Extended Learning Services

Refund Policies

Refund Policies for Tuition Fees

A $25 per course administrative fee is charged for all refunds except when courses are cancelled, discontinued, or rescheduled.

Students who wish to cancel their enrollment and who are eligible for a refund of course fees (less the $25 administrative fee) should notify UCSB Extension in writing as soon as possible by sending notification by e-mail to registrars@els.ucsb.edu, by fax (805) 893-8427 (Attn. Student Services), or by mail to:

UCSB Extension (Attn. Student Services)
Mail Code 1110
University of California, Santa Barbara
Santa Barbara, CA 93106-1110.

Be sure to include your name, the date, course title, Reg. Number, a daytime phone number, and your social security number. The written request must be faxed, e-mailed, or postmarked by the deadline date or fees are automatically forfeited.

Refund Eligibility for Courses with 1-6 Meetings and Online Courses: A full refund is given less the $25 administrative fee if notice is received within five business days before the start date of the course. A 50% refund is given less the $25 administrative fee if notice is received one to four business days before the start date of the course. No refunds are given after the course begins.

Refund Eligibility for Courses with 7 or More Meetings: A full refund is given less the $25 administrative fee if notice is received by the last business day before the third class meeting. No refunds are given if notice is received after the third class meeting.

Fees paid by check are refunded with a check. Allow four to eight weeks from the date the refund is requested to receive the check. Fees paid using VISA or MasterCard are credited back to the card. A credit should appear on the next monthly statement.
Exceptions to these policies are considered only under the most unusual circumstances. All exceptions must be submitted in writing, be accompanied by any supporting documents (such as a doctor's note), and sent to:

UCSB Extension (Attn. Registrar)
Mail Code 1110
University of California, Santa Barbara
Santa Barbara, CA 93106-1110.

A Student Services representative will contact you as to the outcome of your request. Refunds are not granted if a student chooses to disregard the course prerequisite(s) and finds he/she must drop the course after the refund deadline.
If you have stopped attending a credit course and are receiving a refund, you will automatically be deleted from the course. Otherwise, if you stop attending, you must officially withdraw by notifying Extension in writing (see Withdrawal information for details.).
For refund policies on textbooks and materials, see "Textbooks/Materials" for details. These policies and procedures do not pertain to Open Enrollment courses. Please refer to the current Open Enrollment brochure for details.

Petition for Withdrawal from UCSB Extension Course and/or Request for Refund

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